Please contact us if you cannot find an answer to your question.
Frequently Asked Questions
How long will it take to get a response to an enquiry?
We aim to respond to all contact enquiries withinthe same day but after 5pm may be the next working day
I don’t see what I need listed in your services?
Estuary Windows handles all work related to windows, doors, conservatories and much more. If you are unsure please follow the various contact links and we will respond to all enquirys
Do I need to pay for a quotation and how long will it take?
No! All of Our Quotations are Completely Free and Will be Delivered Within 24 Hours
Do I need to pay a deposit?
A deposit will be required to confirm a quotation but amounts may vary
How Can I Pay?
– Preferred Method of Payment is Via Bank Transfer or BACS Payment
– We Accept All Major Debit or Credit Cards Via Payment Link
– We Can Accept Cash Payments
Where can I find your certificates and guarantee?
Please Follow the link provided Guarantee and Certificates
What accreditations do you have?
We provide an Insurance guarantee on all of our work as well as a FENSA certificate, which is the industry body for approved installers.
If you’d like to read more about FENSA you can find out here
How do I care for my new Windows/Door/Conservatory?
Please see the appropriate aftercare page. Proper aftercare ensures our products look their best for as long as possible and solidifies your guarantee.
Windows
Doors
Conservatories